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IT Support Blog from GiraffeDog

Surveillance reform requested by top tech firms

Leading global technology firms have called for “wide-scale changes” to US government surveillance. Eight of the largest internet firms, Google, Apple, Facebook, Twitter, AOL, Microsoft, LinkedIn, and Yahoo, have formed an alliance called Reform Government Surveillance group. The group has written a letter to the US President and Congress arguing that current surveillance practice...

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ICANN Expands Top-Level Domains

ICANN Expands Top-Level Domains

ICANN’s New gTLD Program will result in the expansion of available Top-Level Domains (gTLDs), such as .COM, .NET or .ORG, from 22 to possibly 1,400 new names or “strings”. Some of these include  the extensions london, photography and directory. On 23 October 2013, first new gTLDs from ICANN’s New gTLD Program were delegated. This means they were into the Internet’s Root Zone, the...

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NatWest Bank’s Online Services hit by Cyber Attack

NatWest Bank’s Online Services hit by Cyber Attack

Natwest customers have been left struggling to access online banking on Friday. This was due to a deliberate attempt to disrupt services via a DDOS (distributed denial of service attack). This attack increases the amount of web traffic that is sent to a web server inundating it with page requests. The results of this are that genuine customers are unable to load the site or find pages failing to...

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Find out what The New York Times wrote about Social Media 10 years ago

I guess the brisk march of technology is going to make all us look ridiculous eventually, so it’s really to the New York Times’s credit that its first article on social networks looks as good as it does now, 10 years after it was first published. Sure, the words “social network” appeared in the paper earlier than that as a reference to, I don’t know, people or something. But an article...

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Phone OS: IOS6 vs Ubuntu

Phone OS: IOS6 vs Ubuntu

Ubuntu tablets won’t ship until the UI layer is folded into the fully unified Ubuntu 14.04 in the spring of 2014. Canonical expects to integrate a stable Ubuntu Phone with Ubuntu 13.10 (“Saucy Salamander”) this October, making it available for Nexus 4 and Nexus Phone users, prior to a native Ubuntu-based phone launch in 1Q 2014. Check out this pre-release review of IOS6 vs Ubuntu Phone...

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Editing a PDF file with Microsoft Word 2013

Editing PDFs was always a really complex issue on older versions of Microsoft Office. This has been rectified with Microsoft Office 2013, as you can now open other documents. Follow this short video tutorial and find out how to do this yourself.  GiraffeDog provide remote IT support for Microsoft Office and we can help you resolve issues like this with just a phone call. Contact us today to...

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